All American Dogs
Skills: FileMaker Pro Advanced, FileMaker Go
All American Dogs provides animal-related services to Aubrey, Texas and surrounding communities. Since their launch, they’ve partnered with thirteen cities in North Texas to provide animal control and sheltering within each area’s respective city limit. A second branch of All American Dogs now provides the City of Aubrey with a variety of code enforcement services, previously handled by that city’s Fire Department.
I was contacted by All American Dogs to help incorporate iPads into their on-site calls. The existing process was generating a ton of paperwork, much of it created while in the field. Service records then had to be consolidated after returning to the office, to build the necessary reporting. Code enforcement calls also require photo documentation, but these images were being taken with separate cameras, and were in no way connected to the respective paper ticket.
After a brief discovery meeting, I built specialized iPad layouts to capture call details, including images, and store everything in a hosted FileMaker database. Final reporting was improved greatly as well.
A later update streamlined the Animal Check-in process, a paper form normally completed upon return (often with an upset animal). Their new workflow allows this data to be trasmitted from the field, to better prepare the facility for an animal’s arrival.